Laura provides great support to the team. Having acquired a level 3 Legal Administration qualification, she has many positive skills and knowledge which helps to enhance our client journey and experience. From the first call to the final visit to our offices, and in many cases, with the next client instruction on a new legal matter, Laura is often the re-assuring familiar face and voice.
Laura is a firm believer of customer service and always maintains the highest of standards. Working as part of the support team, fulfilling her role competently gives her the greatest satisfaction.